Greetings, fellow Capitol enthusiasts!
This month, we’re excited to announce some upcoming improvements happening behind the scenes at the Capitol. We’ve been working hard to upgrade our ticketing system and website to better serve you, our valued patrons. We’ve seen a surge in online ticket purchases, with a whopping 70% of Capitol event tickets now bought online, and half of those purchases happening on mobile devices. To keep up with your changing habits, we needed to provide a more user-friendly online experience.
Over the past year and a half, our team has been diligently searching for the best solutions. Here’s a peek behind the curtain:
• Ticketing System: Our Operations Director meticulously evaluated vendors across North America, narrowing down the initial options to a select few. Further internal review and staff input finally led to the perfect choice.
• Website: Our Marketing Director explored options from US and British vendors, prioritizing experience with performing arts organizations. After careful consideration, we found the ideal candidate to create a mobile-friendly website tailored to your needs.
The transition to these new platforms began in January with transferring data into the new systems. We’re committed to preserving your purchase history and providing accurate information of your support to the organization.
Get ready to experience the Capitol like never before! Our new mobile-friendly website will launch around June 17th, coinciding with the debut of our integrated ticketing system. Future seasons will see exciting additions like automated membership renewals and benefits, all designed to enhance your Capitol experience.
We understand that change can bring challenges. We’ll keep you updated throughout the process, and of course, we’re here to address any questions or concerns you may have. We’re confident these upgrades will enhance your experience at the Capitol. Get ready for a more convenient and enjoyable way to connect with the arts!
Stay tuned, and let’s keep the Capitol stage vibrant!
PJ Albert
Executive Director of the Capitol Civic Centre