Plan Your Visit

The Capitol Civic Centre is a gathering place where all are welcome to share the arts. The Capitol strives to provide a safe and respectful environment for its staff, board, artists, audiences, guests and volunteers. By purchasing a ticket or entering our environment, you agree to the tenets of the Code of Conduct.

Come as you are.

You are you, and you are welcome here. The way you present yourself to the world reflects your own identity. You may wish to dress up, or dress casually.

Be respectful.

The Capitol is a place where memorable experiences happen. Come inside and enjoy the experience! Any kind of verbal or physical abuse of anyone including, but not limited to, staff, volunteers, artists, or fellow patrons will not be tolerated.

Your experience here is personal.

You and your neighbors are welcome to laugh, gasp, weep, and react. This is live entertainment!

Guest Etiquette:

• All guests must have a valid ticket to enter the venue regardless of age. The unauthorized selling or distribution of tickets is prohibited in Capitol premises.
• All guests are subject to a security screening.
• Guests will sit only in their assigned seats and show their tickets to ushers and other house management staff when requested.
• Guests will refrain from using cellular phones during the performance unless approved by the artist.
• Guests will keep the aisles clear at all times due to fire code. Dancing (when a show allows) must be done only at their assigned seats.
• Guests will consume alcoholic beverages in a responsible manner. Intervention with impaired, intoxicated, or underage persons will be handled in a prompt and safe manner.
• Smoking and vaping are not allowed inside or within 15 feet of the building.
• Guests are prohibited from bringing the following items onto the premises: outside food and beverage; professional cameras, recording devices, or equipment; suitcases; sporting equipment; instruments; posters, signs, banners; illegal drugs; and any items that may be deemed disruptive to the performance.

The Capitol Civic Centre welcomes all patrons and strives to make its performances and facilities accessible to everyone. The Capitol provides many services to audience members with accessibility needs.

Box office staff are available to assist you with seat availability and selection. Please inform your ticketing agent of any special needs at the time of purchase. To purchase tickets and receive any service described below, please call our Box Office at (920) 683-2184 or visit us in person at 913 S 8th Street in Manitowoc.

Parking

Accessible parking spaces are available on the northeast and southwest corners of Jay and 8th Street and in City Parking Lot #7 on Jay Street.

A drop-off area is located directly in front of the main entrance to the Capitol.

Mobility Access

The West Auditorium was built in 1921. To access Main Floor rows A – J, patrons must traverse five steps when entering or exiting the venue. Handrails are available for patron safety. To access the Main Floor rows K – R, patrons may use a ramp to access the rear of the venue but will need to traverse steps to access the lower rows.

Accessible seating is available on the Main Floor rows QQ – TT and Mezzanine row D. Transfer seats are available on the Main Floor level. Tickets for these areas can be purchased through the website or Box Office.

The Capitol is equipped with a limited number of wheelchairs available for use free of charge during a performance. Staff are available to assist with wheelchair transportation with advanced notice.

An elevator services the first and second floors of the auditorium. Both levels also have wheelchair-accessible restrooms. A family restroom with a changing table is located on the Mezzanine level.

Assistive Listening System

The Capitol offers amplifiers that bring sound directly into the ear. It provides a direct feed from the audio console to the device to reduce background noise. It improves what is known as the “speech-to-noise ratio.” An adapter for telecoil-based hearing aids is also available.

A Driver’s License or State ID will need to be held while a device is checked out. The House Manager will return the IDs at the end of the performance.

Patrons may also download an app to their smartphone if their device allows for Bluetooth communication. The Williams WaveCAST app is available for both Android and iPhone systems. Instructions for connecting to the Capitol’s WiFi-based assistive listening system are available by clicking here.

American Sign Language

American Sign Language interpretation is available upon request. To provide qualified and appropriately prepared signers, we require signing requests at least fourteen days before the performance date. You may request this service through the Box Office.

Service Animals

Service animals, as defined by the Americans with Disabilities Act, are welcome within the venue. With advance notice, the Box Office can assist in providing seating with additional space for the service animal.

Service animals that are not housebroken, act in an out-of-control manner, or pose a direct threat to human health and safety may be asked to leave.

Questions?
If you have any questions, would like further information, or need assistance or accommodations not mentioned above, please contact us at (920) 683-2184 or boxoffice@cccshows.org.