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Accessibility

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Accessibility

The Capitol Civic Centre welcomes all patrons and strives to make its performances and facilities accessible to everyone. The Capitol provides many services to audience members with accessibility needs.

Box office staff are available to assist you with seat availability and selection. Please inform your ticketing agent of any special need at the time of purchase. To purchase tickets and receive any service described below, please call our Box Office at (920) 683-2184 or visit us in person at 913 S 8th Street in Manitowoc.

Parking

Accessible parking spaces are available on the northeast and southwest corners of Jay and 8th Street and in City Parking Lot #7 on Jay Street.

A drop-off area is located directly in front of the main entrance to the Capitol.

Mobility Access

The West Auditorium was built in 1921. To access the Orchestra seating level (rows A – J), patrons must traverse five steps when entering or exiting the venue. Handrails are available for patron safety. To access the Main Floor seating level, patrons may use a ramp to access the rear of the venue but will need to traverse steps to access the lower rows.

Accessible seating is available on the Main Floor (rows QQ – TT) and Mezzanine (row D) seating levels, and at each price level. Transfer seats are available in the Orchestra and Main Floor Level. Tickets for these areas can be purchased through the website or Box Office.

The Capitol is equipped with a limited number of wheelchairs available for use free of charge during a performance. Staff are available to assist with wheelchair transportation with advanced notice.

An elevator services the first and second floors of the auditorium. Both levels also have wheelchair accessible restrooms. A family restroom with changing table is located on the Mezzanine level.

Assistive Listening System

The Capitol offers amplifiers that bring sound directly into the ear. It provides a direct feed from the audio console to the device to reduce background noise. It improves what is known as the “speech to noise ratio.” An adapter for telecoil based hearing aids is also available.

A Driver’s License or State ID will need to be held while a device is checked out. The House Manager will return the IDs at the end of the performance.

Patrons may also download an app to their smartphone if their device allows for Bluetooth communication. The Williams WaveCAST app is available for both Android and iPhone systems. Instructions for connecting to the Capitol’s Wi-Fi based assistive listening system are available by clicking here.

American Sign Language

American Sign Language interpretation is available upon request. To provide qualified and appropriately prepared signers, we require signing requests at least fourteen days prior to the performance date. You may request this service through the Box Office.

Service Animals

Service animals, as defined by the American with Disabilities Act, are welcome within the venue. With advance notice, the Box Office can assist to provide seating with additional space for the service animal.

Service animals which are not housebroken, act in an out-of-control manner, or pose a direct threat to human health and safety may be asked to leave.

Questions?

If you have any questions, would like further information, or need assistance or accommodations not mentioned above, please contact us at (920) 683-2184 or boxoffice@cccshows.org.