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PLAN YOUR VISIT

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Hours of Operation

The Box Office is open one (1) hour prior to all performances.

Regular Box Office hours are Monday thru Thursday from 9 am to 4:30 pm until September 7. After September 7, the Box Office will be open Monday, Tuesday, and Saturday from 9 am to 1 pm and Wednesday, Thursday, and Friday from 12 pm to 5 pm.

Box Office staff can also be reached via email at boxoffice@cccshows.org or by phone at (920) 683-2184.

Safety Protocols

Ticket Guarantee

If you feel that COVID-19 conditions make it unsafe for you to attend a performance/event, you may select any of the following options beginning thirty days before your ticketed performance and up to 48 hours before the performance: Exchange for another event, donate the value to the Capitol Civic Centre, receive a gift certificate for your total order amount, or receive a refund.

Not Feeling Well?

If you are feeling sick, or are experiencing any symptoms, please stay home. During this time, we’ll happily refund your ticket. Please contact the box office to discuss refund options. Thank you for your consideration for other guests, volunteers, and staff.

Mask Policy

Adhering to the most current CDC guidelines, masks are strongly encouraged for fully vaccinated attendees and required for non-vaccinated attendees. Some performances may require all attendees to wear masks; this information will be shared well before the date of performance.

We reserve the right to unilaterally make changes to health protocols according to updated public health guidance and applicable law. COVID-19 related health protocols may be in effect at the time of performance, including, without limitation, required: the wearing of masks, temperature checks, testing, confirmation of prior travel to restricted areas and/or confirmation of no known symptoms of and exposure to COVID-19. Future updates will be provided to ticket holders prior to the performance. Any ticket holder who does not comply with any COVID-19 related health protocol may be required to leave the venue, and his/her ticket will not be refunded. Guests with accessibility questions or who require additional assistance related to the venue’s COVID-19 policies may email boxoffice@cccshows.org or call (920) 683-2184.

Assumption of Risk

COVID-19 is an extremely contagious disease that can lead to severe illness and death. An inherent risk of exposure to COVID-19 exists in any public place regardless of precautions that may have been taken. Ticket buyers, on their behalf and on behalf of any accompanying parties, agree to (1) assume all risks associated with COVID-19 and other communicable diseases and (2) comply with all related health & safety policies of the organizations.

Additional Questions

Many questions can be answered by reviewing our list of Frequently Asked Questions.

Ticketing

The Capitol Civic Centre utilizes Choice Ticketing as the official ticketing company for all ticketed events. Tickets may be purchased online at cccshows.org, by phone at (920) 683-2184, or at the Box Office.

Ticket Resellers

Please be advised that any other ticketing website or outlet is not an authorized seller, or reseller, of tickets for events at the Capitol Civic Centre. Purchasing tickets outside of Choice Ticketing and the Capitol Civic Centre may result in fraudulent tickets, or tickets that cannot be used for entry. These tickets will not be exchanged or refunded by the Capitol Civic Centre or Choice Ticketing.

 

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